Customer Service

Wholesale Orders

For schools and special teachings we offer discounts for quantities of 10 or more books. Bundle Packs are not included in Wholesale Discounts as the pricing for Bundle Packs are already reduced.   For a price list please e-mail us at wholesale@talkinghearts.net

Returns

If the book is not for you - within 30 days, we take returns on unused (brand new) books with a 40% restocking fee.  Please understand we can not re-sale your book as a new book to someone else.  Shipping is non-refundable.  Occasionally we have demo or books with a slight blemish - these "Fire Sale" books can be purchased at a reduced price.  No returns on "Fire Sale" books.  Thank you! 


Mail-in Your Orders

If you wish to mail-in your orders, follow the instructions below:

  1. Download, print, and fill out the  PDF Order Form
  2. Mail the order form to the following address:
    Talking Hearts 
    P.O. Box 8042
    Spring Creek, NV 89815

Sales Tax Exempt Status

All Nevada sales are subject to sales tax unless you apply for reseller status. To set up your resellers account with Talking Hearts, follow the instructions below:

  1. Download, print, and fill out the PDF Sales Exempt Form
  2. Make a copy of your NV seller's permit (for NV only)
  3. Mail the form to the following address:
    Talking Hearts 
    P.O. Box 8042
    Spring Creek, NV 89815

Order Tracking

Please note: Priority mail gives estimated delivery days - however this in not guaranteed delivery time.  WE CANNOT SHIP TO CANADA.

When your order is shipped, you will receive an e-mail "Order Confirmation" which will have your tracking number.

Sample U.S. Postal Tracking#
01038555749675620000

Click on this link to enter your tracking number http://www.usps.com/welcome.htm

Shipping Media Mail

Please note:  all orders are shipped out within 24 hours of ordering.  We are closed on all U.S. Holidays and Fri/Sat/Sun

Media Mail can take 2-4 weeks for delivery (*Due to the Virus the USPS mail is running slower than normal- please be patient)

Special Note: In an effort to keep our Customers informed, we wanted to let everyone know that the USPS has advised us of (and we have seen) a slowdown in the delivery time for our Media Mail and Priority package services.  This is because of the limited transportation availability due to the ongoing COVID-19 pandemic.  We appreciate your continued patience and understanding during these unprecedented times.

UK-EU Orders to save Shipping Costs

Please contact Dr. Shabir Pandor in London:

https://drshabirpandor.com


FAQ

Question and Answer, along the way there have been questions submitted to the Author we thought we would share them with you.  

More FAQ